Responsible Gaming

Our Commitment to Responsible Gaming

At PlayNow Sports Betting Canada, we are committed to promoting responsible gaming practices. Sports betting and gambling should be enjoyed as entertainment only—never as a way to earn money or solve financial problems. If you find yourself struggling with gambling, help is available.

Age Verification

Sports betting in Canada is restricted to individuals who are 18 years of age or older (or the legal age of majority in your province). We verify the age of all users before permitting access to our platform. If you are under the legal age, please do not attempt to register or place bets.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please review the following checklist. If you recognize any of these warning signs in yourself or someone you know, seek help immediately:

• Chasing losses by betting more money to recover previous losses
• Hiding or lying about gambling activities and expenditures
• Spending more time and money on gambling than intended
• Neglecting family, work, school, or other important responsibilities
• Feeling anxious, irritable, or restless when not gambling
• Using gambling as an escape from stress, anxiety, or depression
• Borrowing money or using credit to fund gambling
• Failed attempts to reduce or stop gambling
• Experiencing financial difficulties due to gambling
• Relationships suffering because of gambling habits

Self-Help Tools

PlayNow Sports Betting Canada provides tools to help you maintain control of your gaming:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit.
• Loss Limits: Set a maximum amount you are willing to lose during a specified period.
• Reality Checks: Receive periodic reminders of how long you have been playing and how much you have wagered.
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account.
• Cool-Off Period: Take a break from gambling for a specified period.

To access these tools, log into your account and visit the Responsible Gaming section. If you need assistance, contact our customer support team.

Support Organizations in Canada

If you or someone you know needs help with problem gambling, the following organizations provide free, confidential support:

Responsible Gambling Council (RGC)

Website: www.responsiblegambling.org

The Responsible Gambling Council is Canada's leading organization dedicated to problem gambling prevention, research, and treatment referrals. They offer resources, support, and information for individuals and families affected by problem gambling across Canada.

Provincial and Territorial Support

Most Canadian provinces offer toll-free helplines and counseling services. Contact your provincial gambling helpline for local support, treatment options, and resources.

International Support Resources

If you are accessing our services from outside Canada, the following organizations provide support:

• GamCare (United Kingdom): www.gamcare.org.uk
• GamStop (United Kingdom): www.gamstop.co.uk
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• National Council on Problem Gambling (United States): www.ncpgambling.org

Take Action Today

If you believe you have a problem with gambling, please reach out for help. Recovery is possible, and support is available. Contact the Responsible Gambling Council or your provincial helpline today. Speaking with a counselor or therapist is a confidential and effective first step.

Remember: Gambling should be fun and entertaining. If it is no longer enjoyable, or if it is causing harm to you or your loved ones, it is time to seek help. You are not alone.